000 00425nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aJAGDISH N SHETH
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT
_bEMERGING CONCEPTS TOOLS & APPLICATIONS
250 _a0
260 _aNEW DELHI
_bTATA MCGRAW HILL
_c2001
300 _a544
490 _v0
650 _aMARKETING MANAGEMENT
_918
700 _aATUL PARVATIYAR
942 _cBK
999 _c9864
_d9864