000 00375nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aCANNIE, JOAN KOOB
245 0 _aKEEPING CUSTOMERS FOR LIFE
250 _a0
260 _aNEW YORK
_bAMACOM
_c1991
300 _a259
490 _v0
650 _aMARKETING MANAGEMENT
_918
700 _aCAPLIN, DONALD
_95690
942 _cBK
999 _c9725
_d9725