| 000 | 00456nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aANDERSON, KRISTIN _95584 |
||
| 245 | 0 |
_aDELIVERING KNOCK YOUR SOCKS OFF SERVICE _bIT'S A MUST-HAVE TOOL FOR EVERYONE IN CUSTOMER SERVICE |
|
| 250 | _a0 | ||
| 260 |
_aNEW YORK _bAMACOM _c1998 |
||
| 300 | _a149 | ||
| 490 | _v0 | ||
| 650 |
_aCUSTOMER RELATION MANAGEMENT _95585 |
||
| 700 |
_aZEMKE, RON _95586 |
||
| 942 | _cBK | ||
| 999 |
_c9622 _d9622 |
||