| 000 | 00396nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aBARNES, JAMES G _95492 |
||
| 245 | 0 |
_aSECRETS OF CUSTOMER RELATIONSHIP MANAGEMENT _bIT'S ALL ABOUT HOW YOU MAKE THEM FEEL |
|
| 250 | _a0 | ||
| 260 |
_aNEW YORK _bMCGRAW HILL _c2000 |
||
| 300 | _a316 | ||
| 490 | _v0 | ||
| 650 | _aCONSUMER BEHAVIOR | ||
| 942 | _cBK | ||
| 999 |
_c9529 _d9529 |
||