000 00377nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aSMITH, ELLEN REID
_95490
245 0 _aE-LOYALTY
_bHOW TO KEEP CUSTOMERS COMING BACK TO YOUR WEBSITE
250 _a0
260 _aNEW YORK
_bHARPER BUSINESS
_c2000
300 _a287
490 _v0
650 _aCOMPUTER
_92418
942 _cBK
999 _c9527
_d9527