000 00404nam a2200169Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
020 _a0-321-05591-8
100 _aRUST, ROLAND T
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245 0 _aSERVICE MARKETING
250 _a0
260 _aNEW YORK
_bADDISON WESLEY
_c1999
300 _a508
490 _v0
650 _aSERVICE MARKETING
700 _aZAHORIK, ANTHONY J
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942 _cBK
999 _c9200
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