000 00367nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aGONCALVES, KAREN P
_94891
245 0 _aSERVICES MARKETING
_bA STRATEGIC APPROACH
250 _a0
260 _aNEW YORK
_bPRENTICE HALL
_c1998
300 _a223
490 _v0
650 _aMARKETING MANAGEMENT
_918
942 _cBK
999 _c6894
_d6894