000 00412nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aKARR, RON
_94873
245 0 _aCOMPLETE IDIOT'S GUIDE TO GREAT CUSTOMER SERVICE
250 _a0
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA
_c1998
300 _a326
490 _v0
650 _aMARKETING MANAGEMENT
_918
700 _aBLOHOWIAK, DON
_94874
942 _cBK
999 _c6878
_d6878