000 00382nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aRANJAN DAS
_93104
245 0 _aSTRATEGIC MANAGEMENT OF SERVICES
_bFRAMEWORK AND CASES
250 _a0
260 _aNEW DELHI
_bOXFORD UNIVERSITY PRESS
_c1997
300 _a435
490 _v0
650 _aMARKETING MANAGEMENT
_918
942 _cBK
999 _c6596
_d6596