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008			220310s9999||||xx |||||||||||||| ||und||
100			_aWOODRUFFE, HELEN _94660
245		0	_aSERVICES MARKETING
250			_a0
260			_aNEW DELHI _bMACMILLAN _c1997
300			_a307
490			_v0
650			_aSERVICE MARKETING
942			_cBK
999			_c6594 _d6594