000 00383nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
020 _a81-203-0914-6
100 _aPAYNE, ADRIAN
_94001
245 0 _aESSENCE OF SERVICES MARKETING
250 _a0
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA
_c1998
300 _a253
490 _v0
650 _aSERVICE MARKETING
942 _cBK
999 _c6587
_d6587