000 00359nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aBANK, JOHN
_94005
245 0 _aESSENCE OF TOTAL QUALITY MANAGEMENT
250 _a0
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA
_c1996
300 _a203
490 _v0
650 _aQUALITY CONTROL
_9599
942 _cBK
999 _c6470
_d6470