000 00228nam a2200097Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aJAYARAMAN, M S
_94014
245 0 _aIMPLEMENTING BPR
650 _aPUBLIC RELATION
942 _cBK
999 _c5606
_d5606