000 00245nam a2200097Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aCAPLEN, ROW LAND
_9535
245 0 _aQUALITY AND THE SUPERVISOR
650 _aMANAGEMENT - SUPERVISORS
942 _cBK
999 _c542
_d542