| 000 | 00387nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0-8144-5391-0 | ||
| 100 |
_aBENDER, PAUL S _91107 |
||
| 245 | 0 | _aDESIGN AND OPERATION OF CUSTOMERS SERVICE SYSTEMS | |
| 250 | _a0 | ||
| 260 |
_aNEW YORK _bAMACOM _c1976 |
||
| 300 | _a211 | ||
| 490 | _v0 | ||
| 650 | _aCONSUMER BEHAVIOR | ||
| 942 | _cBK | ||
| 999 |
_c4345 _d4345 |
||