000 00420nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aBARLOW, JANELLE
_98410
245 0 _aBRANDED CUSTOMER SERVICE
_bTHE NEW COMPETITIVE EDGE
250 _a11
260 _aSAN FRANCISCO
_bBERRETT-KOEHLER PUB, INC
_c2006
300 _a259
490 _v0
650 _aBRAND MANAGEMENT
700 _aSTEWART, PAUL
_98411
942 _cBK
999 _c17886
_d17886