000 00359nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aSRINIVASAN, R
_96197
245 0 _aSERVICES MARKETING
_bINDIAN CONTEXT
250 _a3
260 _aNEW DELHI
_bPHI LEARNING PVT.LTD.
_c2012
300 _a273
490 _v0
650 _aSERVICE MARKETING
942 _cBK
999 _c16694
_d16694