000 00419nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aLOVELOCK, CHRISTOPHER
_911042
245 0 _aSERVICES MARKETING
_bPEOPLE, TECHNOLOGY, STRATEGY
250 _a6
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA
_c2010
300 _a637
490 _v0
650 _aSERVICE MARKETING
700 _aWIRTZ, JOCHEN
_96765
942 _cBK
999 _c16627
_d16627