000 00380nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aBARON, STEVE
_97709
245 0 _aSERVICE MARKETING TEXT AND CASES
250 _a3
260 _aUK
_bPALGRAVE MACMILLAN
_c2009
300 _a358
490 _v0
650 _aSERVICE MARKETING
700 _aHARRIS, KIM
_97710
942 _cBK
999 _c16617
_d16617