000 00413nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aJAUHARI, VINNIE
_911009
245 0 _aSERVICES
_bMARKETING, OPERATIONS, AND MANAGEMENT
250 _a0
260 _aNEW DELHI
_bOXFORD UNIVERSITY PRESS
_c2010
300 _a584
490 _v0
650 _aSERVICE MARKETING
700 _aDUTTA, KIRTI
_911010
942 _cBK
999 _c16572
_d16572