| 000 | 00416nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aRANJAY GULATI _910812 |
||
| 245 | 0 |
_aREORGANIZE FOR RESILIENCE _bPUTTING CUSTEMERS AT THE CENTRE OF YOUR BUSINESS |
|
| 250 | _a0 | ||
| 260 |
_aBOSTON _bHARVARD BUSINESS PRESS _c2009 |
||
| 300 | _a270 | ||
| 490 | _v0 | ||
| 650 |
_aCUSTOMER RELATION MANAGEMENT _95585 |
||
| 942 | _cBK | ||
| 999 |
_c16284 _d16284 |
||