000 00370nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aNAGENDRA NAGUNDKAR
_910786
245 0 _aSERVICE MANAGEMENT AND MARKETING
_bTEXT AND CASES
250 _a3
260 _aNEW DELHI
_bMC GRAW HILL
_c2010
300 _a469
490 _v0
650 _aSERVICE MARKETING
942 _cBK
999 _c16216
_d16216