| 000 | 00414nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 | _aZEITHAML, VALARIE A | ||
| 245 | 0 |
_aSERVICES MARKETING _bINTEGRATING CUSTOMER FOCUS ACROSS THE FIRM |
|
| 250 | _a0 | ||
| 260 |
_aNEW DELHI _bTATA MCGRAW HILL _c2008 |
||
| 300 | _a743 | ||
| 490 | _v0 | ||
| 650 | _aSERVICE MARKETING | ||
| 700 | _aBITNER, MARY JO | ||
| 942 | _cBK | ||
| 999 |
_c15908 _d15908 |
||