000 00513nam a2200169Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
020 _a0-470-29370-6
100 _aHOLTZ, SHEL
_95559
245 0 _aTACTICAL TRANSPARENCY
_bHOW LEADERS CAN LEVERAGE SOCIAL MEDIA TO MAXIMIZE VALUE AND BUILD THEIR BRAND
250 _a0
260 _aSAN FRANCISCO
_bJOSSEY-BASS PUBLISHERS
_c2009
300 _a297
490 _v0
650 _aCUSTOMER RELATION MANAGEMENT
_95585
700 _aHAVENS, JOHN C
_910207
942 _cBK
999 _c15356
_d15356