000 00432nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aPHELPS, GRAHAM ROBERTS
_99834
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT
_bHOW TO TURN A GOOD BUSINESS INTO A GREAT ONE!
250 _a0
260 _aNEW DELHI
_bVIVA BOOKS PRIVATE LTD.
_c2008
300 _a230
490 _v0
650 _aCUSTOMER RELATION MANAGEMENT
_95585
942 _cBK
999 _c14864
_d14864