000 00431nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aORR, LINDA M
_99386
245 0 _aMARKETING IN THE 21ST CENTURY
_bCOMPANY AND CUSTOMER RELATIONS
250 _a0
260 _aLONDON
_bPRAEGER PUBLISHERS
_c2007
300 _a253
490 _v3
650 _aCUSTOMER RELATION MANAGEMENT
_95585
700 _aHAWES, JON M
_99387
942 _cBK
999 _c14278
_d14278