| 000 | 00399nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780470047460 | ||
| 100 |
_aSMITH, RALPH _99092 |
||
| 245 | 0 | _aBUSINESS PROCESS MANAGEMENT & BALANCED SCORECARD | |
| 250 | _a0 | ||
| 260 |
_aNEW YORK _bJOHN WILEY & SONS _c2007 |
||
| 300 | _a227 | ||
| 490 | _v0 | ||
| 650 | _aBUSINESS MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c13928 _d13928 |
||