000 00394nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
020 _a0-07-059057-5
100 _aGREENBERG, PAUL
_98907
245 0 _aCRM AT THE SPEED OF LIGHT
250 _a3
260 _aNEW DELHI
_bTATA MCGRAW HILL
_c2004
300 _a670
490 _v0
650 _aCUSTOMER RELATION MANAGEMENT
_95585
942 _cBK
999 _c13685
_d13685