| 000 | 00399nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aHARPER, MALCOLM _98559 |
||
| 245 | 0 | _aSMALL CUSTOMERS, BIG MARKET | |
| 250 | _a0 | ||
| 260 |
_aNEW DELHI _bTERI _c2005 |
||
| 300 | _a306 | ||
| 490 | _v0 | ||
| 650 |
_aCUSTOMER RELATION MANAGEMENT _95585 |
||
| 700 |
_aSUKHWINDER SINGH ARORA _98560 |
||
| 942 | _cBK | ||
| 999 |
_c13308 _d13308 |
||