000 00410nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aNAKKIRAN, S
_98137
245 0 _aBUSINESS PROCESS OUTSOURCING
250 _a0
260 _aNEW DELHI
_bDEEP & DEEP PUBLICATIONS
_c2005
300 _a308
490 _v0
650 _aCALL CENTER & BPO MANAGEMENT
_97603
700 _aFRANKLIN, D JOHN
_98138
942 _cBK
999 _c12866
_d12866