| 000 | 00454nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aSUNIL GUPTA _97944 |
||
| 245 | 0 |
_aMANAGING CUSTOMERS AS INVESTMENTS _bSTRATEGIC VALUE OF CUSTOMERS IN THE LONG RUN |
|
| 250 | _a0 | ||
| 260 |
_aNEW DELHI _bPEARSON EDUCATION ASIA _c2005 |
||
| 300 | _a205 | ||
| 490 | _v0 | ||
| 650 |
_aCUSTOMER RELATION MANAGEMENT _95585 |
||
| 700 | _aLEHMANN, DONALD R | ||
| 942 | _cBK | ||
| 999 |
_c12619 _d12619 |
||