000 00347nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aICFAI
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245 0 _aIT ENABLED SERVICES VOL 1
250 _a0
260 _aHYDERABAD
_bI C F A I
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300 _a170
490 _v0
650 _aCALL CENTER & BPO MANAGEMENT
_97603
942 _cBK
999 _c12492
_d12492