000 00356nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aICFAI
_91108
245 0 _aBUSINESS PROCESS OUTSOURCING VOL 1
250 _a0
260 _aHYDERABAD
_bI C F A I
_c2003
300 _a196
490 _v1
650 _aCALL CENTER & BPO MANAGEMENT
_97603
942 _cBK
999 _c12487
_d12487