| 000 | 00431nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aZEMKE, RON _95586 |
||
| 245 | 0 |
_aCUSTOMER SERVICE BEST PRACTICES _bCASE STUDIES AND STRATEGIES |
|
| 250 | _a0 | ||
| 260 |
_aBOMBAY _bJAICO PUBLISHING HOUSE _c2004 |
||
| 300 | _a474 | ||
| 490 | _v0 | ||
| 650 |
_aCUSTOMER RELATION MANAGEMENT _95585 |
||
| 700 |
_aWOODS, JOHN _97771 |
||
| 942 | _cBK | ||
| 999 |
_c12450 _d12450 |
||