| 000 | 00434nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aFEINBERG, RICHARD _97602 |
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| 245 | 0 |
_aCASES IN CALL CENTER MANAGEMENT _bGREAT IDEAS THAT WORK |
|
| 250 | _a0 | ||
| 260 |
_aBOMBAY _bJAICO PUBLISHING HOUSE _c2005 |
||
| 300 | _a356 | ||
| 490 | _v0 | ||
| 650 |
_aCALL CENTER & BPO MANAGEMENT _97603 |
||
| 700 |
_aRUYTER, KO DE _97604 |
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| 942 | _cBK | ||
| 999 |
_c12250 _d12250 |
||