000 00344nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aSRINIVASAN, R
_96197
245 0 _aSERVICES MARKETING
250 _a0
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA
_c2004
300 _a243
490 _v0
650 _aSERVICE MARKETING
942 _cBK
999 _c11873
_d11873