000 00377nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aFLETCHER, SHIRLEY
_97286
245 0 _aHANDBOOK OF QUALITY AND COMPETENCE
250 _a0
260 _aNEW DELHI
_bCREST PUBLISHING HOUSE
_c2004
300 _a119
490 _v0
650 _aTOTAL QUALITY MANAGEMENT
_94301
942 _cBK
999 _c11852
_d11852