000 00391nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aMALCOLM, JACK
_97285
245 0 _aHOW TO IMPROVE CUSTOMER PROFITS
_bBOTTOM-LINE SELLING
250 _a0
260 _aNEW DELHI
_bCONTEMPORARY BOOKS
_c2004
300 _a236
490 _v0
650 _aCUSTOMER RELATION MANAGEMENT
_95585
942 _cBK
999 _c11851
_d11851