000 00267nam a2200097Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aCHRISTOPHER, MARTIN
_91114
245 0 _aCUSTOMER SERVICE AND DISTRIBUTION STRATEGY
650 _aMARKETING MANAGEMENT
_918
942 _cBK
999 _c1180
_d1180