| 000 | 00401nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aCOOK, SARAH _97231 |
||
| 245 | 0 |
_aCUSTOMER CARE EXCELLENCE _bHOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS |
|
| 250 | _a4 | ||
| 260 |
_aNEW DELHI _bKOGAN PAGE LTD. _c2004 |
||
| 300 | _a248 | ||
| 490 | _v0 | ||
| 650 |
_aCUSTOMER RELATION MANAGEMENT _95585 |
||
| 942 | _cBK | ||
| 999 |
_c11790 _d11790 |
||