000 00407nam a2200157Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aBESTERFIELD, DALE H
_96468
245 0 _aTOTAL QUALITY MANAGEMENT
250 _a0
260 _aNEW YORK
_bPRENTICE HALL
_c1995
300 _a445
490 _v0
650 _aTOTAL QUALITY MANAGEMENT
_94301
700 _aBESTERFIELD-MICHNA, CAROL
_96469
942 _cBK
999 _c11060
_d11060