| 000 | 00368nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220310s9999||||xx |||||||||||||| ||und|| | ||
| 100 |
_aTHOMPSON, HARVEY _96317 |
||
| 245 | 0 | _aCUSTOMER CENTERED ENTERPRISE | |
| 250 | _a0 | ||
| 260 |
_aNEW DELHI _bTATA MCGRAW HILL _c2003 |
||
| 300 | _a245 | ||
| 490 | _v0 | ||
| 650 |
_aCUSTOMER RELATION MANAGEMENT _95585 |
||
| 942 | _cBK | ||
| 999 |
_c10880 _d10880 |
||