000 00350nam a2200145Ia 4500
008 220310s9999||||xx |||||||||||||| ||und||
100 _aRAVI SHANKER
245 0 _aSERVICES MARKETING
_bTHE INDIAN PERSPECTIVE
250 _a0
260 _aNEW DELHI
_bEXCEL BOOKS
_c2002
300 _a656
490 _v0
650 _aSERVICE MARKETING
942 _cBK
999 _c10014
_d10014