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DELIVERING KNOCK YOUR SOCKS OFF SERVICE IT'S A MUST-HAVE TOOL FOR EVERYONE IN CUSTOMER SERVICE by

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Text

Publication details: NEW YORK AMACOM 1998

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 AND.

CRM HANDBOOK BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT by

DYCHE, JILL

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Edition: 0

Material type:

Text

Publication details: NEW DELHI PEARSON EDUCATION ASIA 2002

Availability: Not available: ST JOSEPH S INSTITUTE OF MANAGEMENT: Withdrawn (1).

HOW TO BE BETTER AT CUSTOMER CARE by

FOSTER, TIMOTHY R V

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Edition: 0

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Publication details: NEW DELHI KOGAN PAGE LTD. 2000

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 FOS.

CUSTOMER CENTERED ENTERPRISE by

THOMPSON, HARVEY

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Edition: 0

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Publication details: NEW DELHI TATA MCGRAW HILL 2003

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 THO.

SUCCESSFUL CUSTOMER RETENTION by

SMITH, JANE

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Edition: 0

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Publication details: LONDON HODDER & STOUGHTON 2000

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 SMI.

CRM IN A WEEK by

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Publication details: LONDON HODDER & STOUGHTON 2002

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 LAN.

CUSTOMER RETENTION IN A WEEK by

SMITH, JANE

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Text

Publication details: LONDON HODDER & STOUGHTON 2002

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 SMI.

FUTURE OF COMPETITION CO-CREATING UNIQUE VALUE WITH CUSTOMERS by

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Edition: 0

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Publication details: BOSTON HARVARD BUSINESS SCHOOL 2004

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 PRA.

DELIVERING CUSTOMER SERVICE - GROLIER BUSINESS by

PAYNE, SHELIA

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Edition: 0

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Publication details: HONG KONG GROLIER INTL. INC. 2003

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 PAY.

10.

H-CRM KEY TO LIFELONG BUSINESS RELATIONSHIPS by

KALLOL DAS

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Edition: 0

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Publication details: NEW DELHI VIVA BOOKS PRIVATE LTD. 2004

Availability: Not available: ST JOSEPH S INSTITUTE OF MANAGEMENT: Withdrawn (1).

11.

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WHY CRM DOESN'T WORK HOW TO WIN BY LETTING CUSTOMERS MANAGE THE RELATIO by

NEWELL, FREDERICK

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Edition: 0

Material type:

Text

Publication details: NEW DELHI KOGAN PAGE LTD. 2004

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 NEW.

12.

CUSTOMER CARE EXCELLENCE HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS by

COOK, SARAH

Series: ; 0

Edition: 4

Material type:

Text

Publication details: NEW DELHI KOGAN PAGE LTD. 2004

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 COO.

13.

HOW TO IMPROVE CUSTOMER PROFITS BOTTOM-LINE SELLING by

MALCOLM, JACK

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Edition: 0

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Publication details: NEW DELHI CONTEMPORARY BOOKS 2004

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 MAL.

14.

BUILDING GREAT CUSTOMER EXPERIENCES by

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Publication details: NEW YORK PALGRAVE 2004

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 SHA.

15.

WHY CRM DOESN'T WORK HOW TO WIN BY LETTING CUSTOMERS MANAGE THE RELATIO by

NEWELL, FREDERICK

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Edition: 0

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Publication details: NEW DELHI KOGAN PAGE LTD. 2004

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 NEW.

16.

CUSTOMER RELATIONSHIP MANAGEMENT IN ELECTRONIC MAR by

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Edition: 0

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Publication details: BOMBAY JAICO PUBLISHING HOUSE 2005

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 GOP.

17.

CUSTOMER SERVICE BEST PRACTICES CASE STUDIES AND STRATEGIES by

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Edition: 0

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Publication details: BOMBAY JAICO PUBLISHING HOUSE 2004

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 ZEM.

18.

ECRM CONCEPTS AND CASES by

ICFAI

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Edition: 0

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Publication details: HYDERABAD I C F A I 2005

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 ICF.

19.

CRM IN INSURANCE by

ICFAI

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Edition: 0

Material type:

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Publication details: HYDERABAD I C F A I 2005

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 ICF.

20.

MANAGING CUSTOMERS AS INVESTMENTS STRATEGIC VALUE OF CUSTOMERS IN THE LONG RUN by

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Edition: 0

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Publication details: NEW DELHI PEARSON EDUCATION ASIA 2005

Availability: Items available for loan: ST JOSEPH S INSTITUTE OF MANAGEMENT (1)Call number: 658.8.8 SUN.

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Your search returned 62 results.