<![CDATA[ Search for 'au:"BITNER, MARY JO"']]>

<![CDATA[ Search for 'au:"BITNER, MARY JO"']]> http://library.sjim.edu.in/cgi-bin/koha/opac-search.pl?q=ccl=au%3A%22BITNER%2C%20MARY%20JO%22&sort_by=relevance&format=rss 22 20 20 SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=16626 By ZEITHAML, VALARIE A.
NEW DELHI TATA MCGRAW HILL 2011 .
763

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=16626 SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=16703 By ZEITHAML, VALARIE A.
NEW DELHI MC GRAW HILL 2010 .
763

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=16703