<![CDATA[ Search for 'su:"SERVICE MARKETING"']]>

<![CDATA[ Search for 'su:"SERVICE MARKETING"']]> http://library.sjim.edu.in/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22SERVICE%20MARKETING%22&sort_by=relevance&format=rss 81 0 50 SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=5777 By JHA, S M.
BOMBAY HIMALAYA PUBLISHING 2000 .
611

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=5777 MARKETING OF SERVICES STRATEGIES FOR SUCCESS ISBN:81-7240-104-3 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=5784 ]]> By VERMA, HARSH V.
DELHI ABHINAV PUB.INDS PVT.LTD 1997 .
156 81-7240-104-3

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=5784 MARKETING SERVICES COMPETING THROUGH QUALITY ISBN:0-02-903079-X http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6511 ]]> By BERRY, LEONARD L.
NEW YORK FREE PRESS 1991 .
212 0-02-903079-X

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6511 ESSENCE OF SERVICES MARKETING ISBN:81-203-0914-6 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6585 ]]> By PAYNE, ADRIAN.
NEW DELHI PRENTICE HALL OF INDIA 1998 .
253 81-203-0914-6

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6585 ESSENCE OF SERVICES MARKETING ISBN:81-203-0914-6 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6586 ]]> By PAYNE, ADRIAN.
NEW DELHI PRENTICE HALL OF INDIA 1998 .
253 81-203-0914-6

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6586 ESSENCE OF SERVICES MARKETING ISBN:81-203-0914-6 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6587 ]]> By PAYNE, ADRIAN.
NEW DELHI PRENTICE HALL OF INDIA 1998 .
253 81-203-0914-6

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6587 ESSENCE OF SERVICES MARKETING ISBN:81-203-0914-6 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6588 ]]> By PAYNE, ADRIAN.
NEW DELHI PRENTICE HALL OF INDIA 1998 .
253 81-203-0914-6

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6588 SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6594 By WOODRUFFE, HELEN.
NEW DELHI MACMILLAN 1997 .
307

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6594 MARKETING OF SERVICES STRATEGIES FOR SUCCESS ISBN:81-7240-104-3 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6606 ]]> By VERMA, HARSH V.
NEW DELHI GLOBAL BUSINESS PRESS 1997 .
156 81-7240-104-3

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6606 SERVICES MARKETING TEXT AND READINGS ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6613 By SINHA, P K.
MUMBAI HIMALAYA PUBLISHING 1994 .
253

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6613 SERVICES MARKETING ISBN:0-13-461377-5 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6618 ]]> By LOVELOCK, CHRISTOPHER H.
NEW YORK PRENTICE HALL 1996 .
660 0-13-461377-5

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6618 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6867 ]]> By RUST, ROLAND T.
JEW JERSEY ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=6867 SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8809 By JHA, S M.
MUMBAI HIMALAYA PUBLISHING 1998 .
420

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8809 MARKETING OF SERVICES STRATEGIES FOR SUCCESS ISBN:81-7240-104-3 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8811 ]]> By VERMA, HARSH V.
NEW DELHI GLOBAL BUSINESS PRESS 1997 .
156 81-7240-104-3

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8811 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8812 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8812 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8858 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8858 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8859 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=8859 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9200 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9200 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9201 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9201 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9305 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9305 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9306 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9306 SERVICES MARKETING ISBN:0-13-461377-5 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9687 ]]> By LOVELOCK, CHRISTOPHER H.
NEW YORK PRENTICE HALL 1996 .
660 0-13-461377-5

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9687 SERVICE MARKETING ISBN:0-321-05591-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9809 ]]> By RUST, ROLAND T.
NEW YORK ADDISON WESLEY 1999 .
508 0-321-05591-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=9809 SERVICES MARKETING THE INDIAN PERSPECTIVE : TEXT AND READINGS ISBN:81-7446-267-8 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10010 ]]> By RAVI SHANKER.
NEW DELHI EXCEL BOOKS 2002 .
656 81-7446-267-8

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10010 SERVICES MARKETING THE INDIAN PERSPECTIVE ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10014 By RAVI SHANKER.
NEW DELHI EXCEL BOOKS 2002 .
656

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10014 SERVICES MARKETING PEOPLE, TECHNOLOGY, STRATEGY ISBN:81-7808-352-3 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10541 ]]> By LOVELOCK, CHRISTOPHER H.
NEW DELHI PEARSON EDUCATION ASIA 2002 .
717 81-7808-352-3

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10541 SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10545 By ZEITHAML, VALARIE A.
NEW DELHI TATA MCGRAW HILL 2002 .
620

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10545 SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM ISBN:0-07-247142-5 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10686 ]]> By ZEITHAML, VALARIE A.
NEW DELHI TATA MCGRAW HILL 2003 .
668 0-07-247142-5

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10686 SERVICES MARKETING PEOPLE, TECHNOLOGY, STRATEGY ISBN:81-7808-352-3 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10687 ]]> By LOVELOCK, CHRISTOPHER H.
NEW DELHI PEARSON EDUCATION ASIA 2002 .
717 81-7808-352-3

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10687 SERVICES MARKETING ISBN:9-814-12622-5 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10690 ]]> By KURTZ, DAVID L.
NEW YORK JOHN WILEY & SONS 2002 .
570 9-814-12622-5

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10690 ESSENTIALS OF SERVICES MARKETING CONCEPTS, STRATEGIES, AND CASES ISBN:0-03-028892-4 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10708 ]]> By HOFFMAN, K DOUGLAS.
AUSTRALIA THOMSON LEARNING 2002 .
569 0-03-028892-4

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10708 ESSENTIALS OF SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10813 By HOFFMAN, K DOUGLAS.
AUSTRALIA THOMSON LEARNING 2002 .
569

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10813 SERVICE MARKETING CONCEPTS APPLICATIONS AND CASES ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10850 By RAMPAL, M K.
NEW DELHI GALGOTIA PUBLICATIONS 2002 .
615

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10850 ESSENTIALS OF SERVICES MARKETING CONCEPTS STRATEGIES AND CASES ISBN:981-240-603-4 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10854 ]]> By HOFFMAN, K DOUGLAS.
AUSTRALIA THOMSON LEARNING 2002 .
569 981-240-603-4

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=10854 MARKETING TRAINING SERVICES ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11154 By LINTON, IAN.
LONDON GOWER PRESS 1997 .
210

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11154 SERVICES MARKETING IN ASIA MANAGING PEOPLE, TECHNOLOGY AND STRATEGY ISBN:0-13-060566-2 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11373 ]]> By LOVELOCK, CHRISTOPHER H.
NEW YORK PRENTICE HALL 2002 .
706 0-13-060566-2

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11373 SERVICES MARKETING OPERATION, MANAGEMENT AND STRATEGY ISBN:81-7722-376-3 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11392 ]]> By CLOW, KENNETH E.
NEW DELHI BIZTANTRA 2003 .
460 81-7722-376-3

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11392 SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11838 By GOVIND APTE.
NEW DELHI OXFORD UNIVERSITY PRESS 2004 .
440

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11838 SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11873 By SRINIVASAN, R.
NEW DELHI PRENTICE HALL OF INDIA 2004 .
243

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=11873 SERVICES MARKETING TEXT AND CASES ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12370 By BARON, STEVE.
NEW YORK PALGRAVE 2004 .
291

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12370 MARKETING SERVICES ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12445 By VENKATA RAMANA VEDULLA.
BOMBAY JAICO PUBLISHING HOUSE 2005 .
304

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12445 SERVICES MARKETING ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12835 By GOVIND APTE.
NEW DELHI OXFORD UNIVERSITY PRESS 2004 .
440

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12835 TEXTBOOK OF MARKETING OF SERVICES ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=13128 By NIMIT CHOWDHARY.
NEW DELHI MACMILLAN 2005 .
445

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=13128 TEXTBOOK OF MARKETING OF SERVICES ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=13336 By NIMIT CHOWDHARY.
NEW DELHI MACMILLAN 2005 .
445

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=13336 SERVICES MARKETING MANAGEMENT ISBN:81-312-0655-6 http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=13532 ]]> By MUDIE, PETER.
OXFORD ELSEVIER 2006 .
267 81-312-0655-6

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=13532 SERVICES MARKETING TEXTS AND CESES ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14063 By BARON, STEVE.
NEW YORK PALGRAVE 2005 .
291

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14063 SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14479 By ZEITHAML, VALARIE A.
NEW DELHI TATA MCGRAW HILL 2006 .
743

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14479 SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14480 By ZEITHAML, VALARIE A.
NEW DELHI TATA MCGRAW HILL 2006 .
743

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14480 SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14481 By ZEITHAML, VALARIE A.
NEW DELHI TATA MCGRAW HILL 2006 .
743

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14481 SERVICE MANAGEMENT AND MARKETING CUSTOMER MANAGEMENT IN SERVICE COMPETITION ISBN: http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14532 By GRONROOS, CHRISTIAN.
NEW YORK JOHN WILEY & SONS 2007 .
483

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]]> http://library.sjim.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14532