TY - BOOK AU - CLOFT, PENNY W TI - SUCCESS IS ASSURED: SATISFY YOUR CUSTOMERS ON TIME AND ON BUDGET BY OPTIMIZING DECISIONS COLLABORATIVELY USING REUSABLE VISUAL MODELS SN - 9781032718101 U1 - 658 PY - 2024/// CY - NEW YORK PB - ROUTLEDGE TAYLOR AND FRANCIS GROUP KW - BUSINESS MANAGEMENT ER -