FITZSIMMONS, JAMES A <br/><br/>
SERVICE MANAGEMENT  OPERATIONS STRATEGY INFORMATION TECHNOLOGY 

 - 8 
 - NEW DELHI  McGRAW HILL  2018 
 - 524 
<br/><br/><label>ISBN: </label>9789353161149 
<br/><br/><label>Subjects--Topical Terms: </label><br/>SERVICE OPERATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.5  / FIT