00406nam a2200157Ia 4500 220310s9999||||xx |||||||||||||| ||und|| METTERS, RICHARD SUCCESSFUL SERVICE OPERATIONS MANAGEMENT 2 NEW DELHI CENGAGE LEARNING 2006 406 0 OPERATIONS MANAGEMENT 1613 METTERS, KATHYRIN KING BK 18045 18045 0 0 0 0 SJIM SJIM Rack 26 2015-10-14 PACIFIC 2015/309 499.00 0 658.5 MET 18005 2022-07-19 00:00:00 2022-03-11 BK