TY  - BOOK
AU  - VAN DER AALAST, WIL
AU  - VAN HEE, KEES
TI  - WORKFLOW MANAGEMENT: MODELS.METHODS, AND SYSTEMS
PY  - 2002///
CY  - NEW DELHI
PB  - PHI LEARNING PVT.LTD.
KW  - MANAGEMENT
ER  -